Coherent Laser Systems - Privacy Policy

Last Updated: January 2026

1. Introduction

Coherent Laser Systems ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

• Submit an inquiry or quote request form (name, email, phone number, company name, country)
• Contact us via email or telephone
• Subscribe to our newsletter or blog updates
• Leave a comment on our blog articles
• Request technical documentation or resource downloads

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website URLs
• Pages viewed and time spent on each page
• Date and time of access

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your product inquiries and quote requests
• Providing technical support and after-sales service
• Sending you relevant product information, promotions, or industry updates (only with your consent)
• Improving our website content and user experience
• Analyzing website traffic patterns and usage trends
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Authorized distributors: When you request a quote or service and a local distributor is better positioned to assist you, we may share your contact information with our authorized partner in your region
• Service providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep the information confidential
• Legal requirements: When required by law, regulation, or legal process

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if cookies are disabled.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent for marketing communications at any time
• Data portability (where applicable)

To exercise any of these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Inquiry data is typically retained for 3 years from the last interaction unless you request earlier deletion.

9. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy regardless of where it is processed.

10. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +86 512 6800 1234
• Address: Building 12, Suzhou Industrial Park, 215028 Suzhou, Jiangsu Province, China